FAQ


FREQUENTLY ASKED QUESTIONS

 

PAYMENT METHODS

We now accept payment from any major credit card, including

Visa, Mastercard and Amex, as well as PayPal.

 

Monthly Payment Plans

10 Month Payment plans for paintings now available.

Read below

It's also worth mentioning that I am usually more than happy to arrange a monthly payment plan for the purchase of one of my paintings. Artist's are always struggling with irregular income, so the thought of a steady fixed amount coming in every month would be a welcome change. Sometimes these payment plans, are arranged over 3 or 6 months, but recently I arranged a 10 month plan, which has worked out nicely, for both me, and the customer. How it works, is pretty simple. Once we agree the price and timeframe, then I will set up a voucher which can be purchased online for the monthly amount. Also, rest assured that from the time of the first payment the painting is reserved, and thus unavailable for anyone else to purchase. When the final payment is made the painting is then shipped to you the customer.

If you have any further questions, and want to discuss payment plans on a particular painting, please contact me by email or with a direct message on my Facebook page, or indeed with a phone call. With the latter though, I would ask you to note that I tend to paint into the early hours, and then sleep until noon. Thus emails, usually better for me, rather than the risk of early morning calls awaking me from the land of nod. 

Vincent Keeling

  

DELIVERY and SHIPPING

I always send my prints and paintings with An Post, Ireland's postal service, which have proved most reliable. All packages are sent using their registered service, which allows for full tracking, and further to this are personally packaged up by me, with the utmost care, to ensure that your artwork arrives in pristine condition.

I send all parcels with An Post, the Irish postal service, using a registered service, with a track and trace available to keep tabs on the progress of the delivery. Below are the usual delivery times, but feel free to contact me if time is of the essence to see if I can speed things up.

vincentkeeling@gmail.com

 

Estimated Delivery Times:

Ireland -  5 working days

UK - 6 working days

Europe - 9 working days

USA - 12 working days

Rest of World - 12 working days

 

 

RETURNS

I am happy to say that I have never had any requests for work to be returned. I do my utmost to make sure that everything I do is done with care, both in the making of my art, and in it's packaging to ensure it arrives safely. However, If for any reason you are not happy with your painting or print, and wish to be refunded, just let me know within 14 of delivery. The easiest way for you to get the painting or print back to me in good condition, is to use the original packaging. If however, you need any advice in this regard please just get in touch and I would be happy to help.

 

Vincent Keeling

vincentkeeling@gmail.com 

https://www.facebook.com/VincentKeelingArt/

From Ireland: 086-3412331

From outside Ireland: 353 86 341 2331