FAQ
FREQUENTLY ASKED QUESTIONS
PAYMENT METHODS
We now accept payment from any major credit card, including
Visa, Mastercard and Amex, as well as PayPal.
Monthly Payment Plans
10 Month Payment plans for paintings now available.
Read below
It's also worth mentioning that I am usually more than happy to arrange a monthly payment plan for the purchase of one of my paintings. Artist's are always struggling with irregular income, so the thought of a steady fixed amount coming in every month would be a welcome change. Sometimes these payment plans, are arranged over 3 or 6 months, but recently I arranged a 10 month plan, which has worked out nicely, for both me, and the customer. How it works, is pretty simple. Once we agree the price and timeframe, then I will set up a voucher which can be purchased online for the monthly amount. Also, rest assured that from the time of the first payment the painting is reserved, and thus unavailable for anyone else to purchase. When the final payment is made the painting is then shipped to you the customer.
If you have any further questions, and want to discuss payment plans on a particular painting, please contact me by email or with a direct message on my Facebook page, or indeed with a phone call. With the latter though, I would ask you to note that I tend to paint into the early hours, and then sleep until noon. Thus emails, usually better for me, rather than the risk of early morning calls awaking me from the land of nod.
Vincent Keeling
DELIVERY and SHIPPING
I always send my prints and paintings with An Post, Ireland's postal service, which have proved most reliable. All packages are sent using their registered service, which allows for full tracking, and further to this are personally packaged up by me, with the utmost care, to ensure that your artwork arrives in pristine condition.
vincentkeeling@gmail.com
Estimated Delivery Times:
Ireland - 5 working days
UK - 6 working days
Europe - 9 working days
USA - 12 working days
Rest of World - 12 working days
Click below for a list of estimated shipping costs to your Country.
RETURNS
I am happy to say that I have never had any requests for work to be returned. I do my utmost to make sure that everything I do is done with care, both in the making of my art, and in it's packaging to ensure it arrives safely. However, If for any reason you are not happy with your painting or print, and wish to be refunded, just let me know within 14 of delivery. The easiest way for you to get the painting or print back to me in good condition, is to use the original packaging. If however, you need any advice in this regard please just get in touch and I would be happy to help.
Vincent Keeling
vincentkeeling@gmail.com
https://www.facebook.com/VincentKeelingArt/
From Ireland: 086-3412331
From outside Ireland: 353 86 341 2331